Return & Exchange

Return and Exchange Policy for Bags

Thank you for shopping at https://wholesalebag.top Store. We want you to be completely satisfied with your purchase. If you are not entirely happy with your bag, we offer the following return and exchange policy:

1. Eligibility for Returns and Exchanges:

• You may return or exchange your bag within 60 days of the purchase date.
• Items must be unused, in their original condition, and with all tags attached.
• Proof of purchase (receipt or order confirmation) is required for all returns and exchanges.

2. Non-Returnable Items:

• Personalized or custom items are not eligible for return or exchange.
• Items purchased on clearance or marked as final sale cannot be returned.

3. How to Initiate a Return or Exchange:

• Contact our customer service team at wholesalebag.top@gmail.com to request a return authorization.
• Please include your order number and the reason for the return or exchange.

4. Shipping Costs:

• Customers are responsible for return shipping costs unless the item was received damaged or incorrect.
• Original shipping fees are non-refundable.

5. Refund Process:

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed back to the original payment method within 5-10 business days.

6. Exchanges:

• If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

7. Contact Us:

• For any questions or concerns regarding our return and exchange policy, please reach out to our customer service at wholesalebag.top@gmail.com .

Thank you for choosing https://wholesalebag.top Store!